Stay alert and protect your payments
Payments on this platform are supported by our licensed European banking partner. Together, we want to keep you safe. Scams are becoming increasingly sophisticated—and so can you. By knowing what to watch out for, you can protect your money and your personal information.
Common Scam Tactics
Scammers often try to trick you by:
- Phishing — fake emails or text messages that appear to come from trusted companies
- Phone scams — urgent calls asking for sensitive information or money transfers
- Investment Pitfalls — Promises of Quick Profits with Minimal Explanation
- Invoice fraud — requests with altered bank details or fake suppliers
- "CEO" Scam — Emails Posing as Executives and Pressuring Recipients to Take Immediate Action
Learn more about these and other types of fraud here: [our banking partner’s fraud prevention guide — URL].
Signs That Should Concern You
- Unexpected requests for money, account information, or passwords
- Messages or calls that pressure you to act quickly
- Unknown transactions, missing funds, or suspicious payment requests
- Someone asks you to bend the rules “just this once”
If something seems strange to you, it's worth double-checking before you take action.
How to Stay Safe
A few simple habits can make a big difference:
- Use strong, unique passwords
- Enable two-factor authentication (2FA)
- Keep your apps and devices up to date
- Never share sensitive information via email or phone
- Always verify payment details through trusted contacts
More tips on how to protect your accounts: [security guidelines from our banking partner — URL].
Have you noticed anything suspicious?
If you notice anything unusual about your payments, don't wait. Report it immediately—it protects not only you, but others as well.
Please contact our support team at info@benefit-bridge.gr or through the app. For urgent cases of payment fraud, you can also call our banking partner’s 24/7 support line: +370 666 44600 or +356 279 22875.